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Four Week Business Certificate Programs

Introduction

VGC International College now offers 4 Week Business Certificate Programs. These programs, taken through the School of International Business, are ideal for students looking to advance their business studies in Canada.

  • Applied Leadership in the Workplace
  • Business Communication Essentials
  • Business Presentations and Practices
  • Communication for Customer Satisfaction and Excellence
  • Introduction to Canadian Business Management
  • Marketing Essentials
  • Practical Business Calculations
  • Practical Sales Techniques
  • Principles of Managing Customer Relationships
  • Program Information

    Monday to Thursday – 8:45am to 1:50pm
    Friday – 8:45am to 11:45am

    Class start and end times may vary as schedules will be modified to accommodate Canadian holidays.

    PTIB Approved as part of the Diploma Programs

  • Duration
    • 80 hours of instruction.
    • 4 weeks in duration.

    *Please consider reading weeks when planning the duration of your studies.

  • Admission Requirements

    International Students:

    • Complete high school or be a mature student of 18 years and older.
    • Reach an IELTS 5.5 (academic) or TOEFL 70 or equivalent or achieve a VGC Level 6 Upper Intermediate or pass the VGC placement test.
    • Pass an admissions interview.

    Domestic Students:

    • Complete high school.
    • Pass an admissions interview.
  • Start Dates

    Please look under title of programs.

  • Fees

    Please visit our Fees page or contact marketing@vgc.ca to learn about our special price promotions.

  • Applied Leadership in the Workplace

    This course provides an overview of theories in applied leadership in the workplace as it relates to managing customer relations. The students learn about themselves to determine his or her own leadership style. Through the study of leadership styles of historical and current business leaders, the student will learn various approaches to different customer management situations. Through role-play and case studies, the student will be able to practice and develop their leadership style.

    Upon completion of this program, the successful student will be able to:

    • demonstrate their own personal leadership style and vision.
    • describe various leadership styles and techniques.
    • lead teams using motivation and delegation.
    • demonstrate knowledge of leadership qualities through role-play.

    Start Dates for Applied Leadership in the Workplace

    • 2023 January 30 • July 31
    • 2024 January 29 • July 29
  • Business Communication Essentials

    This course prepares the student in both technical skills and soft skills for effective business communications. With the aid of technical tools and role-playing, the student will learn a variety of business writing frameworks that will help any organization communicate with clarity, sensitivity and efficiency in today’s demanding business world.

    Upon completion of this program, the successful student will be able to:

    • communicate across cultures and generations.
    • plan, write, revise and prepare written messages.
    • write and present a persuasive argument.
    • write various correspondences and be familiar with various forms of communication.
    • demonstrate effective business writing and presentation skills.

    Start Dates for Business Communication Essentials

    • 2023 May 1 • October 30
    • 2024 April 29 • October 28
  • Business Presentations and Practices

    This course provides hands-on experience on how to create exceptional business presentations using a variety of presentation software, and deliver the presentations to the class with confidence. The student will deliver multiple presentations over the 4 weeks and will get daily constructive feedback from both the instructor and fellow students.

    Upon completion of this program, the successful student will be able to:

    • demonstrate best practices in business presentations.
    • demonstrate and recall key concepts of Audience Intent Message.
    • write and present a persuasive argument.
    • use digital communications in an effective and professional manner (social media, mobile technologies, IM and text).
    • demonstrate the ability to write and deliver an effective presentation.

    Start Dates for Business Presentations and Practices

    • 2023 January 3 • July 4
    • 2024 January 2 • July 2
  • Communication for Customer Satisfaction and Excellence

    In this course, the student learns how to provide exceptional customer service for any organization. The student will study concepts on customer service across a range of channels including face-to-face, over the phone, and online applications. They will learn how to handle a range of customer behaviours. Students will be able to apply these practical concepts to help differentiate any organization.

    Upon completion of this program, the successful student will be able to:

    • define and deliver exceptional service.
    • know how to best to handle complaints.
    • create a customer service brand.
    • demonstrate exceptional customer service in a person-to-person sales relationship whether it is face-to-face, online, or over the phone.

    Start Dates for Communication for Customer Satisfaction and Excellence

    • 2023 February 27 • August 28
    • 2024 February 26 • August 26
  • Introduction to Canadian Business Management

    Students will learn about the nature of Canadian business best practices. The course will provide the theory and practical knowledge for students to understand how Canadian businesses operate, plan, strategize, organize, develop and control.

    Upon completion of this program, the successful student will be able to:

    • have a good understanding of business terms, theories and organizational structure for Canadian business.
    • demonstrate knowledge of management terms, processes of planning, organizing, leading and controlling organizational work activities as well as roles and responsibilities for hiring.
    • demonstrate the process of quantitative decision making.
    • understand and better integrate into Canadian company culture.

    Start Dates for Introduction to Canadian Business Management:

    • 2023 May 29 • November 27
    • 2024 May 27 • November 25
  • Marketing Essentials

    Students learn the essentials of marketing for customers and clients. This course provides a general overview of marketing with a focus on specific job skills in a typical marketing lifecycle, selling, customer relationships and communication.

    Upon completion of this program, the successful student will be able to:

    • apply concepts of value, pricing strategies, and consumer segmentation, targeting, and positioning.
    • analyze the marketing environment and buyer psychology.
    • create a brand through customer value.
    • analyze and apply marketing frameworks such as the 4 Ps.

    Start Dates for Marketing Essentials

    • 2023 January 3 • July 4
    • 2024 January 2 • July 2
  • Practical Business Calculations

    Students will learn about business mathematics used in everyday businesses. The skills learned in this course will serve the student well in any business role as well as in their personal financial life.

    Upon completion of this program, the successful student will be able to:

    • demonstrate the use of weighted averages.
    • use calculations for gross earnings, hourly wages and commissions.
    • demonstrate and know the differences between Simple Interest, Compound Interest.
    • demonstrate their knowledge of amortization, mortgages and sinking funds.

    Start Dates for Practical Business Calculations

    • 2023 April 3 • October 2
    • 2024 April 2 • October 1
  • Practical Sales Techniques

    In this course, the student learns the essentials of how to be a salesperson and how to develop a personal sales approach. The student will learn about the opportunities in sales in this age of information and technology. The student will get practical experience on how to develop person-to-person relationship strategies using communication and buyers psychology.

    Upon completion of this program, the successful student will be able to:

    • recall and describe key milestones in the evolution of various selling models.
    • understand the key ethical and social considerations in personal and business sales and selling.
    • develop relationship, customer and product strategies.
    • develop questionnaires for determining customer needs.

    Start Dates for Practical Sales Techniques

    • 2023 February 27 • August 28
    • 2024 February 26 • August 26
  • Principles of Managing Customer Relationships

    In this course, the students will learn the fundamentals of Customer relationship management. From a sales and selling perspective, the student will learn the principles of customer acquisition, customer engagement and developing long-term customer relationships. These skills can be applied to assist an organization’s customers for the purpose of growth and profit.

    Upon completion of this program, the successful student will be able to:

    • demonstrate knowledge of personal selling skills in relation to gaining employment and developing a successful career.
    • demonstrate knowledge of: three personal selling philosophies, concepts of buying and selling, differences between consumers and business buyers and key points that shape these buying behaviours
    • demonstrate an understanding of key principles, methods and concerns relating to strategies and techniques for negotiating with buyers.

    Start Dates for Principles of Managing Customer Relationships

    • 2023 May 1 • October 30
    • 2024 April 29 • October 28